Privacy Policy

Last updated: July 15 2025

This Privacy Policy describes Kú Cycle’s policies and procedures on the collection, use and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capitals have meanings defined under the following conditions. These definitions have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50 % or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either “the Company”, “we”, “us” or “our” in this Agreement) refers to Kú Cycle, Transistorstraat 151, 1322 CN Almere, The Netherlands.
• Cookies are small files placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Country refers to: The Netherlands.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Kú Cycle, accessible from https://www.ku-cycle.com/.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

• Email address
• First name and last name
• Phone number
• Address, Province, Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.

When you access the Service by or through a mobile device, we may collect additional information automatically, including but not limited to the type of mobile device you use, your mobile operating system, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

The Company allows you to create an account and log in through: Google, Facebook, Instagram, Twitter and LinkedIn. If you do so, we may collect Personal Data already associated with that account.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as web beacons and scripts) to track activity on our Service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor usage.
• To manage Your Account, enabling you to access Service functionality available to registered users.
• For the performance of a contract for products or services you have purchased or any other contract with us.
• To contact you by email, telephone, SMS or other equivalent forms of electronic communication regarding updates or informative communications related to functionalities, products or contracted services.
• To provide you with news, special offers and general information about goods or services similar to those you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests to us.
• For business transfers such as merger, acquisition or asset sale.
• For other purposes such as data analysis, identifying usage trends, evaluating and improving our Service and marketing.

We may share your information:

• With Service Providers to monitor and analyse use of our Service.
• For business transfers.
• With Affiliates that must honor this Privacy Policy.
• With business partners to offer certain products or promotions.
• With other users when you share information publicly.
• With your consent.

Retention, Transfer and Deletion of Your Personal Data

We retain Personal Data only as long as necessary for the purposes set out in this Policy and to comply with legal obligations. Your information may be transferred to—and maintained on—computers located outside your jurisdiction, including our headquarters in the Netherlands, where data-protection laws may differ. By submitting information, you consent to that transfer. You may request deletion of your Personal Data, subject to legal obligations requiring its retention.

Disclosure of Your Personal Data

We may disclose Personal Data if required to do so by law, to comply with legal obligations, to protect and defend the rights or property of the Company, to prevent wrongdoing, to protect users or the public or to protect against legal liability.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100 % secure.

Children’s Privacy

Our Service does not address anyone under 13. We do not knowingly collect personally identifiable information from anyone under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@ku-cycle.com
• By mail: Kú Cycle, Transistorstraat 151, 1322 CN Almere, The Netherlands
  

SMS Messaging Policy

By providing your phone number to Kú Cycle, you consent to receive SMS messages from us related to your appointments, confirmations, reschedules, and follow-ups. Message frequency may vary. Message & Data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@ku-cycle.com
or +1 (213) 725-2867.

We will never share or sell your phone number to third parties for marketing purposes. Your phone number will only be used in accordance with this Privacy Policy.